![]() ![]() If you need further information, feel free to write to us and we would be happy to help you. How to: Install and Update drivers in Windows 10Īdditionally, you also need to get updated Windows 10 compatible drivers/software from the Nikon support site, if they are available. Refer to the below Microsoft Help Article written by one of our esteemed MVPs, Andre Da Costa Open its PropertiesĪnd update its driver, if an update is found to be available. Check if you can see any entry for Unidentified USB device or Unknown Device. Open Device Manager from the Power User Menu and select View Devices and Printers. Now, refer to the below recommended methods and check if it helps to resolve the issue.įollow these steps to run the Windows in built troubleshooter:Ī) Write Troubleshooting in the search box and hit enter.Ĭ) Click on view all option on the upper left corner.Į) Click Next to run the Hardware and DeviceĬheck if you need to update your drivers. License includes all available SparkoCam features except of Canon / Nikon support (video from Canon or Nikon camera will be watermarked). Under Action tab, select Scan for hardware changes and see if it helps. Right Click on the Start menu to open the Power User Manu and open Device Manager.To avoid a possible conflict between two connected USB Devices, disconnect your other USB’s, connect this one and see if it helps.Unplug your USB, restart your computer and plug in and see if it works now. A simple restart of the computer can sometimes solve this problem.Thank you for posting your concern in Microsoft Community and welcome to the Windows 10 Family.įrom the description provided, I understand that Windows is unable to detect the camera storage device.īefore proceeding further, refer to the following simple troubleshooting steps and check if it helps to resolve the issue. ![]()
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